Terms and Conditions for Students and Parents/Guardians
Please read these terms and conditions carefully before using TutorDekho's tutoring services. By engaging our services, you acknowledge and accept these terms and conditions in full.
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These terms and conditions are specific to students and parents/guardians using TutorDekho's tutoring services. By engaging our services, you agree to abide by these terms.
1. Registration Fee
A non-refundable registration fee of Rs.1000/- is required, valid for a lifetime.
2. Tuition Fee Payment
Tuition fees are to be paid monthly/quarterly/half-yearly and yearly (whatever package you choose) at the time of registration via NEFT or other online methods.
3. Direct Payments to Tutors
Do not pay any fees directly to the tutor without prior approval from Tutor Dekho. The organization is not responsible for unauthorized payments.
4. Conduct Towards Tutors and Staff
Maintain respectful behavior toward tutors and all Tutor Dekho staff members.
5. Reporting Issues
Contact Tutor Dekho immediately if you encounter any problems with our services.
6. Discount Packages
Discounts are available as follows:
- 5% for quarterly packages
- 7% for half-yearly packages
- 10% for yearly packages
7. Payment Methods
Payments can be made via NEFT, cheque, or online at the time of registration.
8. Cheque Payments
Services will commence once cheque payments are cleared. Any bank charges due to cheque issues are the payer's responsibility.
9. Monthly Tuition Fee Payment
Ensure that the tuition fee for the upcoming month is paid before the last week of the current month.
10. Female Tutor Requests
Additional charges apply for female tutors:
- Rs. 750/- for classes up to Class X
- Rs. 1000/- for classes above Class X
11. Tutor Placement Timeline
Tutors are typically assigned within a week after registration, though it may take longer in some cases. Your patience is appreciated.
12. Tutor Replacement and Refunds
- If dissatisfied with a tutor, contact Tutor Dekho for a replacement.
- A maximum of two replacements is allowed.
- If still unsatisfied after the third tutor, a refund will be issued after deducting the number of classes conducted by the tutors.
- Refunds may take up to 15 days and will be processed via cheque or NEFT.
13. Subject-Specific Tutor Requests
For separate tutors per subject: An additional Rs. 1000/- registration fee per subject applies for Class XI, XII, and above.
14. Confidentiality of Terms
Do not disclose terms, conditions, or fees to tutors. Report any inquiries from tutors regarding this information to Tutor Dekho immediately.
15. Direct Engagement with Tutors
Do not engage tutors directly for new or existing tuition services. Violations may result in termination of services without refund, as this compromises safety and the company's reputation.
16. Service Continuity with Tutors
Do not continue services with a tutor who has been discontinued within a year of the registration date.
17. Tutor Conduct Issues
Report any issues such as irregular attendance, falsified schedules, unresponsiveness, or inappropriate behavior by tutors to Tutor Dekho promptly.
18. Relocation Due to Job Transfer
If relocating to a city where Tutor Dekho operates:
- Services can continue in the new location.
- To request a refund:
- Email a copy of the job transfer letter to [email protected].
- The current month's tuition fee will be deducted, and the remaining amount refunded via NEFT.
- Notify Tutor Dekho at least 10 days before canceling the service.
19. Supervision During Sessions
Ensure that a parent, guardian, or family member is present at home during tutoring sessions. Tutor Dekho is not responsible for any incidents that occur in their absence.
20. Academic Performance Guarantee
Tutor Dekho does not guarantee specific academic outcomes.
21. Jurisdiction
All disputes are subject to the jurisdiction of Raipur courts only.
22. Amendments to Terms and Conditions
Tutor Dekho reserves the right to modify these terms and conditions at any time, with or without prior notice.
23. Acceptance of Terms
By engaging our services, you acknowledge and accept these terms and conditions in full.
If you have any questions about these terms and conditions, please contact us: